How do I return or exchange an item purchased using Afterpay?
Afterpay returns follow our standard return process. Please visit our Shipping & Returns page for more information. Please note, refunds for Afterpay will first be refunded from Hourglass Cosmetics to Afterpay, and then to you. We cannot provide an exchange or cash refund. Have more questions about Afterpay returns? Go to help.afterpay.com.
Can I edit or modify my order after placing it?
Once Afterpay has approved an order, additional items cannot be added. Hourglass Cosmetics is able to issue partial refunds through Afterpay if items are not in stock or cannot be fulfilled for any reason.